Guildhall Walk Healthcare Centre is operated by Care UK, on behalf of Portsmouth Health.

"The winners have been singled out for their patient-centred focus and the flexibility of their services."

Judges comments from the HealthInvestor Awards 2010

We aim to provide the best service possible at all times. However, there may be occasions when you feel this has not happened. Complaints are taken very seriously and anyone wishing to complain about a service should pick up a leaflet in reception that details all the steps to follow.

You can complain directly to the Practice Manager or contact NHS Portsmouth’s Patient Experience Service on free phone 0800 013 2319 or email patient.experience@ports.nhs.uk.

Our centre staff welcome your comments and suggestions for improving our services. Feedback forms are available at the reception desk or you can download our Patient Experience Questionnaire here.