Opening Times

Mon - Sun from 8am -8pm
(including all bank holidays)

Out-Of-Hours Service
0845 850 2783

Contact Us

Guildhall Walk Healthcare Centre
27 Guildhall Walk
Portsmouth
PO1 2DD

Tel: 02392 751006
Fax: 02392 730060

Click here to email us

Or click here to contact us via this website

Guildhall Walk Healthcare Centre is operated by Care UK, on behalf of Portsmouth Health.

"The winners have been singled out for their patient-centred focus and the flexibility of their services."

Judges comments from the HealthInvestor Awards 2010

 

Appointments

Consultations Available to Registered Patients
Appointments are available every day (Monday to Sunday) from 8am to 8pm, including all bank holidays. For some services you may not need to make an appointment and can walk-in at a time convenient to you. Please ask the receptionist for details.

As a registered patient, you will be able to book an appointment with a GP within 48 hours and with a health care professional within 24 hours. In addition, you will be able to see a GP of choice within seven days and book appointments up to four weeks in advance.

Consultations Available to Patients Not Registered at this Practice
Guildhall Walk Healthcare Centre is also available to those patients who are not registered at the practice for health information, advice and treatment for a range of minor illnesses. This service is also open every day from 8am to 8pm and we can see patients with or without an appointment.

Telephone Consultations
If you need to speak to a doctor or nurse over the telephone please call between 8am and 8pm and the reception staff will take your details and ensure that a doctor or nurse call you as soon as they are available.

Home Visits
If you are housebound or too ill to get to the practice, you can ask to be seen at home. However, please do not ask for a home visit unless you really cannot get to the surgery because of a health problem. In addition, when making home visits, GPs do not have the facilities and equipment the surgery provides.

Please note that home visits are only avaliable to registered patients.

Non-urgent home visits can be arranged with your doctor with a few days’ notice. Urgent visits will be done as quickly as possible, but your preferred doctor may not be available.

Please call before 10am if you wish to make a home visit appointment. If you call after 6.30pm your home visit will be undertaken by the local Out-of-Hours service.