Guildhall Walk Healthcare Centre is operated by Care UK, on behalf of Portsmouth Health.

"The winners have been singled out for their patient-centred focus and the flexibility of their services."

Judges comments from the HealthInvestor Awards 2010

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up to date records about your health and treatment so that those treating you can give you the best possible care.

This information may be used for management and audit purposes. However, it is usually only available to, and used by, those involved in your care. You have the right to know what information we have on record about you. If you would like to see your records or have any concerns regarding confidentiality, please contact our practice manager.

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they ill be warned to stop their behaviour. If they persist, we may exercise our right to take action to have them removed, immediately if necessary, from our list of patients.

Guildhall Walk Healthcare Centre follows all statutory requirements regarding confidentiality and appropriate guidelines for information security, in accordance with the Data Protection Act 1998.

 You have a right to access information we hold about you. To apply for access to your information you should contact the Practice Manager on 02392 751006.